Here you will learn everything about the legal terms and policies of the Eventee app.
Last update: 2.10.2025
These Terms of Service set out the terms and conditions for the use of Eventee service, a cloud-based event management platform (“App“), as provided by Eventee s.r.o., with its registered office at Kopečná 940/14, 60200 Brno, ID No.: 29307236, VAT: CZ29307236, File No. C 72788, kept by the Regional Court in Brno, Czech Republic, or by another company from its group, as the case may be, if such company is identified as a service provider in the relevant order form or in other type of contract from which these Terms of Service are being referenced (“Eventee“).
1.1. “Attendee” refers to user(s) who access the App or Services to view and participate in events created by Customers.
1.2. “Content” refers to any information, graphic, text, image, software, sound file, video, communication, data, metadata, photograph, compilation, work in any form or medium, technology or other types of content that you publish in the App.
1.3. “Copyright Act” means Czech Act No. 121/2000 Coll., on Copyright and Rights Related to Copyright, as amended.
1.4. “Customer” refers to user(s) who use the App, Services and other Eventee’s administration tools to create and manage event content.
1.5. “Service” refers to any Eventee service offered and provided within the App or a service provided directly by the Eventee representatives.
1.6. “Terms” refers to these Terms of service available at https://eventee.com/legal.
1.7. “Users” means both Attendees and Customers.
2.1. There are two types of users of the App: Customers and Attendees. These Terms govern the rights and obligations between Eventee and Customers. The Terms of Service for Attendees are contained in a separate document.
2.2. The App and Services are not intended for children. You must be at least 13 years old to access the App, otherwise you must have the consent of a parent or guardian to use the App.
2.3. You can have only one account in the App.
2.4. You agree not to
2.4.1. share or make available through the App any program that is malicious or invasive or that may or is intended to damage or disrupt the operation of, or monitor the use of, any hardware, software or device;
2.4.2. share or make available through the App any Content that is threatening, hateful, racially or ethnically offensive, or that depicts nudity, pornography or graphic or gratuitous violence;
2.4.3. share or make available through the App any false, misleading or deceptive information;
2.4.4. intimidate, harass or violate the rights of any User or other person;
2.4.5. do anything that could disable, overburden or impair the proper functioning of the App;
2.4.6. use any automated means to access any part of the App unless expressly allowed by Eventee;
2.4.7. reverse engineer, decompile or disassemble any part of the App;
2.4.8. send spam or any other unauthorized advertisements or solicitations through or using the App; or
2.4.9. otherwise do anything that is unlawful, infringes copyright, is fraudulent, malicious, or could subject Eventee or Users of the App to harm or liability.
3.1. You are obliged to register before using the App.
3.2. You are obliged to fill in the form truthfully and accurately. The correct submission of your email address is necessary to complete the registration for the App.
3.3. You represent and warrant that all information you provide is accurate and complete.
3.4. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
3.5. If you lose your password, you may request an automatic reset of your password. A link to reset your password will be sent to the email you provided during registration.
4.1. The App is a subscription-based cloud application. Prices and features for each subscription plan can be found on our pricing page: https://eventee.com/pricing. Eventee reserves the right to change prices at any time.
4.2. Prices are listed without VAT, Sales and similar taxes.
4.3. Subscriptions start at the moment of payment and are always paid annually. If you are paying by invoice, your subscription starts from the moment the invoice is issued.
4.4. Subscriptions are automatically renewed. You will be notified by email 14 days before the renewal date.
4.5. To facilitate the payment processes, Eventee standardly uses a payment platform Paddle.com. However, you also have the option to pay directly to Eventee via bank transfer to the bank account number included in an invoice issued to you.
4.6. You may upgrade your subscription plan at any time. The price will be adjusted pro rata so that you only pay the difference between the plans for the remaining time of your original subscription.
5.1. As part of our support, we provide you with
5.1.1. knowledge base of common problems available at https://help.eventee.com ; and
5.1.2. standard technical support via chat in the App and email: [email protected].
5.2. Support is provided on workdays (Monday to Friday) from 9:00 am to 6:00 pm CET.
5.3. Paying Customers are served on a priority basis.
5.4. You can request dedicated support for your event for an additional fee. If you are interested in this service, please contact us at: [email protected].
6.1. You may cancel your subscription at any time during the subscription period in the App. In that case, the subscription will automatically end on the next renewal date. Cancellation of your subscription will not result in a refund of the amount already paid but will prevent your subscription from being automatically renewed.
6.2. Eventee offers a free trial of the App and the opportunity to consult the functionality of the App and our Services with our support team. This process aims to remove any doubts about the functionality of the App and Service. As a result, Eventee does not offer refunds.
7.1. Eventee reserves the right to terminate or suspend the provision of the Services at any time for any reason, including, but not limited to, violation of these Terms or any unlawful or abusive behavior, including abusive behavior towards Eventee’s chat agents, employees and customers.
7.2. Eventee reserves the right to suspend or terminate your account and deny you any current or future use of the App and Services (or any portion thereof).
7.3. You can terminate your account and delete your data (including the events you created) in your profile settings. You can delete event data in the event settings. If an event has multiple organizers, the event will be transferred to another organizer. Deleting an event removes all data except for the Attendee profile, as this data belongs to the Attendee.
7.4. Sections 9 (Intellectual Property), 15 (Indemnification) and 21 (Governing Law and Disputes) herein, as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms, shall survive termination.
8.1. Eventee reserves the right to modify these Terms at any time without notice. You will be notified of any modification to these Terms via the email you provided to us during registration. You are responsible for staying informed of any changes to these Terms.
8.2. If the Terms are changed, we will post the revised Terms on this page and indicate the date of the revision. Your continued use of the App and Services after the date of revision constitutes your acceptance of the revised Terms.
8.3. In the event that you do not agree to a change to the Terms, you may contact us at [email protected] to expressly refuse the change to the Terms. As a result of such a refusal, a three-month termination period will commence, during which Eventee shall continue to provide the Services under the previous Terms.
8.4. During the termination period, your subscription may not be automatically renewed.
8.5. Eventee’s obligation to provide the Services to you will terminate upon the expiration of the termination period.
8.6. Eventee reserves the right to make changes to the App or Services in order to develop its business, products and services.
9.1. All trademarks, copyright, database rights and other intellectual property rights of any nature in the App together with the software code are the property of Eventee and are protected by copyright and other intellectual property laws.
9.2. Eventee is the owner of, among others, the European Union word mark “Eventee” No. 018753195 and the European figurative mark No. 018753197. As a result, the word “Eventee” and the Eventee logo is protected as a registered trademark.
9.3. By posting Content on the App, you grant Eventee a non-exclusive, worldwide, royalty-free license (with the right to sublicense) to host, store, transmit, display, perform, reproduce and modify all or any portion of the Content, in any format and through any channel now known or hereafter developed for the purpose of operating the App.
9.4. You represent and warrant that you own or otherwise control any and all rights in and to the Content that you upload, share or otherwise make available and that use of that Content by us will not infringe or violate the rights of any third party in any manner.
9.5. Eventee is not responsible for Content shared by event organizers (Customers). If you feel that content is against good manners or against the law, the App provides you with tools that allow you to manage or delete such Content, such as the event organizer’s approval of Content.
9.6. Any data you enter into the App database is part of the database collected by Eventee and becomes part of the Eventee database without you gaining any right to the App database. This database is not a collective work under the Copyright Act.
9.7. You may not use the App to extract (in particular by means of so-called software robots) the database associated with the App.
10.1. Eventee may make available on the App links to websites operated by third parties, including advertisers. If the Apps or Services contain links to other sites and resources provided by third parties, these links are provided for your information only. Eventee has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
10.2. Products, services and content offered through linked third party websites are subject to the terms and conditions made available by those third parties, and the data collection practices of linked websites are governed by the applicable privacy policies of those third parties. Following links to any other websites or web services is at your own risk, and any claims you may have in connection with products, services or content made available through linked websites are claims against the third parties, not Eventee.
11.1. You are allowed to use the App and the Services as an event agency or similar institution to provide services for your clients.
11.2. Reselling access to the App or providing access to the App for a fee or any other compensation that circumvents our business model is a material breach of these Terms and will result in the immediate termination of your account without refund or compensation.
12.1. Eventee does not guarantee that the use of the App and the Service will be uninterrupted or error-free, and Eventee will not be liable for any interruptions or errors. Although Eventee is not a high availability service, and cannot provide you with uptime guarantees, our aim is to deliver 99.99% uptime for our services.
12.2. Eventee is not responsible for the content or accuracy of any third-party materials or websites linked to or from the App or the Service. Eventee is a provider of a network platform and is not responsible for the relationship between Attendees and Customers and will not be involved in any disputes between these parties.
12.3. Eventee makes no warranties or representations, express or implied, with respect to the Service or any products or services provided through the App.12.4. In the event that you fail to update the App within a reasonable period of time or fail to update the App correctly, you shall have no rights in respect of any defect caused by your failure to update the App.
13.1. Eventee, its affiliates, licensors, suppliers or advertisers shall in no event be liable for any costs, damages or expenses (including, without limitation, compensatory, incidental and consequential damages, lost profits or damages resulting from loss of data or interruption of work) arising out of
13.1.1. use of the App and Services or inability to use them;
13.1.2. the cost of procuring replacement goods and services;
13.1.3. unauthorized access to or alteration of your transmissions or data;
13.1.4. the representations or conduct of any third party on the Services; or
13.1.5. any other liabilities concerning the App and Services.
13.2. Eventee will only be liable to you for damages caused by wilful misconduct or gross negligence and other damages that may not be limited by applicable law.
14.1. You agree to indemnify and hold Eventee harmless from and against any reasonably foreseeable direct losses, damages, and reasonable expenses (including reasonable attorney fees and costs) suffered or incurred by Eventee arising out of or related to:
14.1.1. your breach of any of these Terms (including any additional terms and conditions incorporated herein);
14.1.2. any Content you post or otherwise contribute;
14.2.3. any activity in which you engage on or through the App or the Service; and
14.2.4. your violation of any law or the rights of a third party.
15.1. These Terms constitute the entire agreement between you and Eventee and supersede all prior agreements or understandings, whether oral or written.
15.2. The following forms an integral part of these Terms: [Privacy Policy] [Cookie Policy]
16.1. The failure of Eventee to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.1. The failure of Eventee to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
18.1. Eventee values your privacy and is committed to protecting your personal information. Please refer to our Privacy policy for more information on how we collect, use, and share your data.
19.1. Eventee may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sub-license your rights under these Terms, to any third party.
20.1. These Terms shall be governed by the laws of the Czech Republic, a member country of the European Union, in particular Act No. 89/2012 Coll., The Czech Civil Code, as amended.
20.2. If you are a consumer, in the event of a dispute with Eventee, you may use the possibility of out-of-court dispute resolution by contacting the out-of-court dispute resolution entity, which is the Czech Trade Inspection Authority (www.coi.cz) and proceeding in accordance with the rules set forth in the relevant legislation and in accordance with the information provided on the website of the Czech Trade Inspection Authority.
20.3. As a consumer residing in the European Union, you can also initiate out-of-court dispute resolution online via the ODR consumer dispute resolution platform, available at ec.europa.eu/consumers/odr
20.4. If these Terms are translated into one or more languages, in the event of a conflict between the versions, the English language version shall be used for the interpretation of the Agreement.
21.1. If you have any questions or concerns regarding these Terms, please contact Eventee at [email protected].
Within this privacy policy (“Policy”) you will find information regarding the processing of personal data that Eventee s.r.o., with its registered office at Kopečná 940/14, 60200 Brno, ID No.: 29307236, VAT: CZ29307236, File No. C 72788, kept by the Regional Court in Brno (“We” or “Our Company”) processes as a data controller with you as a data subject (“You”).
We generally process Your data if You (i) purchase services from Our Company; (ii) register or log into the Application, or (iii) use the Application.
This Policy details: Which personal information We process, why We process it, for what purpose, who else has access to Your personal information and what You can do to make sure We process Your data safely.
Personal information is information We may process about You, such as name, e-mail address, information You upload into the Application (e.g. photos, biography, job details), profile photos, and data provided to us by third parties if you access Eventee through social networks (Facebook, LinkedIn, AppleID) support requests, system logs and similar types of data.
For various purposes, We process different categories of personal information about You. These categories are:
What personal data We process about You, for what purposes and for how long, depends on how and why You shared Your personal information with Us, or how We collected it.
You may find more information about the data processing depending on the context in which the personal data is processed below.
Purpose | Scope of processed information | Legal title | Data Retention time |
---|---|---|---|
Provision of the Application including related services and user support | - identification and contact data - user account data - login information - device information - Invoicing/bank details - communication details | Necessity for contract performance | Within 30 days of canceling Your account, up to a maximum of 2 years after Your last login |
Sending newsletters, special offers of Our products or services | - user account data - identification and contact data | Our Company's legitimate interest in sending special offers of Our products or services to persons who have expressed interest in Our products and services by setting up a user account or subscribing to receive newsletter Users’ consent to receive the newsletter | Until you tell us that you no longer wish to receive Your business offers, no later than when you cancel Your account. |
Analysis of the user’s behavior when using the Application or our website | - contact data - device information - user behavior data - communication details | A legitimate interest in improving the Application | Until a legitimate objection to the processing, no later than 30 days after account cancellation |
Recipient | Reason for disclosure |
---|---|
Organizers of events in the Application and their partners | Necessary for the performance of our contractual duties to our customers and for the functionality of the Application. |
Other users of the Application | If You choose to participate in networking, Your photo, identification, and contact data, along with details regarding your job position and bio that You uploaded into the Application, will be visible to other users who likewise choose to participate in networking via the Application. |
Persons providing marketing and graphic services | Marketing agencies, marketing specialists, and graphic designers help Us with the preparation and implementation of marketing campaigns. |
Web statistics providers and social network operators, like Google, Facebook, Quora, or LinkedIn. | In order to analyze to improve Our Application and website, We use the services of web statistics providers and social network providers that provide cookies services. |
Legal and tax advisors | Occasionally, We may need to consult legal or tax advisors for information about legal relationships with You. These are persons who are bound by the legal duty of confidentiality. |
Paddle Inc. | Payment Gateway provider which we use to facilitate payments for the Applications and related services We may provide You with. |
DigitalOcean, LLC | Server provider who operates servers in Amsterdam, EU where We store all processed personal data. |
Three Hearts Digital Ltd. (EmailOctopus) | We use EmailOctopus to facilitate sending marketing emails to subscribed users. |
Smartsupp.com, s.r.o. | We use Smartsupp.com to provide our web page with a chatbot so We can better address everyone’s questions and requests. We only share contact data with Smartsupp, so We know how to reach You when You contact us via Our chatbot. |
Gleap GmbH | We use Gleap to help Us process Your requests for support. |
HubSpot, Inc. | We use HubSpot to track advertisement conversions. |
Below is the complete list of what You can do in regard to Your processed information. If You wish to exercise any of Your rights, please contact Us by e-mail at [email protected].
As part of the processing, We are not conducting automatized processing or profiling.
We protect Your personal information by applying the following safeguards when We process Your data:
If You wish to opt out of receiving our marketing newsletter, You can withdraw Your consent in Your account in the Application setting by clicking on your profile picture, under the tab update profile or by clicking on the link at the bottom of every newsletter email.
As part of the processing, personal data is NOT transferred to third countries outside of the EU.
Our website https://eventee.com uses so-called cookies. Information on which, how, for what purposes and to what extent We use cookies can be found under the tab Cookies Use here.
This Policy may be changed to reflect best practices and legal requirements for personal data protection. The current version will always be listed on Our website and if the changes are significant, We will also inform You by e-mail.
We do not have a personal data protection officer and We are not legally obliged to appoint one.
We use Cookies to:
We DO NOT use Cookies to:
What are cookies
Cookies are small text files that a website sends to your Internet browser. They allow the website to record information about your visit, such as your selected language. Thus, your next visit can be easier and more enjoyable for you. Cookies are important because browsing the Internet without them would be much more complicated. Cookies facilitate better use of our website and customize the content to your needs. Cookies are used by almost every website in the world. Cookies are useful because they enhance the user-friendliness of repeatedly visited websites.
What cookies are we using
Necessary – Without these cookies, our website cannot work properly. They provide help by telling us your language so we can render the website in the language you understand. Besides that, we also receive data about your screen resolution and other similar information.
Cookie | Domain | Description |
---|---|---|
XSRF-TOKEN | .eventee.co | This cookie is used for security purposes. |
LANG | .eventee.co | This cookie is used for localisation purposes. |
eventee_session | .eventee.co | This cookie is used for session data purposes. |
lang | .ads.linkedin.com | LinkedIn sets this cookie to remember a user’s language setting. |
bcookie | .linkedin.com | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. |
lidc | .linkedin.com | LinkedIn sets the lidc cookie to facilitate data center selection. |
lang | .linkedin.com | LinkedIn sets this cookie to remember a user’s language setting. |
ssupp.vid | eventee.co | Cookie set by Smartsupp to record the visitor ID. |
ssupp.visits | eventee.co | Cookie set by Smartsupp to record the number of previous visits, necessary to track automatic messages. |
_dc_gtm_UA-70995342-1 | eventee.co | Used to help identify the visitors by either age, gender, or interests by DoubleClick. |
_tcSessInfo | eventee.co | Used to count the number of pages viewed by the user. |
_tcSecSess | eventee.co | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
_tcfpup | eventee.co | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
ti_ukp | eventee.co | Visitor session hash. |
nQ_userVisitId | eventee.co | Sets a unique ID for a specific visitor. This ID can be used to recognize the visitor upon re-entry and implement any preference choices made |
Analytics – These are the most important cookies to us as it helps us to understand who our customers are. Without these cookies, we would be simply throwing money at the internet and hoping that someone will come and buy an Eventee license.
Cookie | Domain | Description |
---|---|---|
_ga* | .eventee.co | The _ga cookies, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. |
_gid | .eventee.co | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. |
_gcl_au | .eventee.co | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
nQ_cookieId | .eventee.co | Albacross sets this cookie to help identify companies for better lead generation and more effective ad targeting. |
bscookie | .www.linkedin.com | LinkedIn sets this cookie to store performed actions on the website. |
AnalyticsSyncHistory | .linkedin.com | – |
Marketing – We use these to see if someone who arrived from an Ad becomes our customer so we can put more money into the right Ads and don’t waste it on random Ads no one is interested in.
Cookie | Domain | Description |
---|---|---|
personalization_id | .twitter.com | Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. |
_fbp | .eventee.co | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
fr | .facebook.com | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
UserMatchHistory | .linkedin.com | LinkedIn sets this cookie for LinkedIn Ads ID syncing. |
muc_ads | .t.co | – |
li_gc | .linkedin.com | – |
Multimedia – You need this to be able to watch videos on our website. If you are an attendee of a Virtual event, we recommend you to keep these cookies on.
Cookie | Domain | Description |
---|---|---|
YSC | .youtube.com | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
VISITOR_INFO1_LIVE | .youtube.com | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
CONSENT | .youtube.com | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
CONSENT | .youtube-nocookie.com | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
_sl_session | .slideslive.com | – |
referrer_url | .twitch.tv | This cookie is used to detect how the user reached the website by registering their last URL-address. |
api_token | .twitch.tv | This cookie is set by Twitch to display the embedded video and the services required to function the same. |
server_session_id | .twitch.tv | This cookie is set by Twitch to help in load balancing and optimizing the visitor experience. |
experiment_overrides | .twitch.tv | – |
unique_id | .twitch.tv | This cookie is set by Powr.io to preserve user states across page requests. |
unique_id_durable | .twitch.tv | Cookie that is used to register whether the user is logged in. This allows the website owner to make parts of the website inaccessible, based on the user’s log-in status. |
AWSALBCORS | signal.appearin.net | This cookie is managed by Amazon Web Services and is used for load balancing. |
You have the right to decide whether to accept or reject Cookies. You can choose your settings in the footer of our website. You can also control the use of cookies at the browser level by setting your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website. In this case, your choice will be saved only on our public website. Your decision applies to our public website and all event websites available at eventee.co/e/~.
By signing up for Eventee and using our application, you agree to our Privacy policy and Terms.